Welcome to our online support platform! In order to be able to help you, please be as precise as possible about the nature of your need.

Your request concerns:


The Customer service

You have a request concerning your order, contact us, we are here to help you.

The after sales service

A defect on your model? Tell us the problem here. We will find a solution together.

A suggestion for a model

Because we have already made many models, but not yet the one you are waiting for. Don't hesitate to share your suggestions with us, we are always listening to you.

Information message

Due to the summer holidays, the processing of sav requests is currently taking longer than usual. We are doing our utmost to reduce these delays and meet your expectations as quickly as possible.

Thank you in advance for your patience and understanding.

Models booked on the club are shipped at the end of the model release month. We indicate below the information concerning payment and deliveries.

For club orders, during this summer you can ask a delayed shipment on August, 20th or on September, 20th

July models

- orders containing OT1047 (Fiat Multipla) - OT451 (Toyota Corolla) - OT1038 (Ford escort RS) : shipment on July, 24th
- orders containing OT946 (Clio RS) - OT1092 (Seat ibiza) - OT1082 (BMW M3)  : shipment on August, 20th

August models

OT1019 (Honda Civic) - OT1090 (VW Sirocco) - OT1080 (Audi S3) - OT1066 (R16 TX) - OT463 (Peugeot 205 Junior) - OT456 (Ford Puma)
Payment deadline : August, 10th 2024
Shipment : end of August

OttO Project Cars models

OT1068 Audi 80 Prior Design  et OT1069 Honda NSX
Payment deadline : July, 31st 2024
Shipment: as soon as the order is confirmed

G078 - Renault 5 Alpine

Payment deadline : July, 12th 2024
Shipment: as soon as the order is confirmed