Welcome to our online support platform! In order to be able to help you, please be as precise as possible about the nature of your need.

Your request concerns:


The Customer service

You have a request concerning your order, contact us, we are here to help you.

The after sales service

A defect on your model? Tell us the problem here. We will find a solution together.

A suggestion for a model

Because we have already made many models, but not yet the one you are waiting for. Don't hesitate to share your suggestions with us, we are always listening to you.

Information message

Due to Bank Holiday, exceptionnaly, OttO won't be reachable by phone on May, 29th and May, 30th . Thanks for your understanding.

Models booked on the club are shipped at the end of the model release month. We indicate below the information concerning payment and deliveries.

May models

OT1128 (BMW E46 M3) - OT1138 (Nissan Skyline) - OT1187 (VW Golf III GTI) - OT477 (ELegend) - OT1175 (R5 Turb 3E) - OT1143 (Toyota Celica)
Shipment : from May, 28th excpet for orders containing OT1128 and OT1138 (shipment delayed to mid June)

Juin models

OT481 (Toyota Hilux) - OT1137 (VW Golf VIII GTI) - OT459 (Mercedes E55 AMG) - OT1142 (Renault Spider) - OT1159 (Audi Quattro) - OT1141 (Peugeot 405 Mi16)

Payment deadline : June, 10th 2025
Shipment : end of June

Special Sale  - G090

Shipment of orders placed form May, 2nd after 2 pm : end of August)

Special sale G089

Payment deadline : May, 23rd 2025
Shipment : from May, 21st 2025

Father day's sale - rally set OT360

Payment deadline : May, 30th 2025
Shipment : from June 2nd 2025